Our certifications are your warranty

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HSE & Sustainability AWARD 2022 – GENERAL SERVICES category

We thank Eni and Open-es for this important award obtained in the GENERAL SERVICES category!

An award that allows us to constantly improve our circular economy and sustainability performance thanks to technological applications that push us to be closer and closer to our people, all over Italy.

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Pending certification 2023 – Continuous Improvement

Miorelli Service Spa has started the process of the following certifications:

UNI EN 13549 – Cleaning services – Basic requirements and recommendations for quality measurement systems.
UNI CEI EN ISO 50001 – Energy management systems (First certification audit set for February and March 2023.)

  • Quality, legality and transparency
  • Environment
  • Health & Safety
  • Ethics
  • Pest Control
  • Authorizations
  • Quality, legality and transparency

    UNI EN ISO 9001

    It is the internationally recognized reference standard for Quality Management Systems (QMS) for any organization that intends to address the need for increased effectiveness and efficiency of internal processes through improved customer satisfaction and loyalty-building.

    Miorelli Service S.p.A. has obtained this Certification for the following activities:

    • Planning and provision of cleaning, rodent control, pest control and sanitation services in civil, highway (without closing to traffic), industrial, hospital, transport vehicles and railway rolling stock, telephone and computer equipment environments
    • Conciergerie, switchboard and school auxiliary operations
    • Indoor and outdoor porterage with manual and mechanical load handling
    • Minor maintenance and groundskeeping
    • Brokering and trading in waste disposal without holding the waste itself
    • Collection and transportation of non-hazardous special waste.
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    MOD. 231/01

    Organization, management and control model for the prevention of entities’ administrative liability for administrative offenses resulting from crime.

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    Legality rating

    Legality rating is a synthetic indicator of compliance with high standards of legality by companies operating in the national territory created for the purpose of promoting ethical principles in business behaviour.
    This recognition takes the form of a score from a minimum of one to a maximum of three “stars.”

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    UNI ISO 37001

    ISO 37001 is the international standard developed to support companies in adopting an anti-corruption management system aimed at addressing and preventing possible cases of corruption and at promoting an ethical business culture.

    Miorelli Service S.p.A. has obtained Certification for the following activities:

    • Planning and provision of cleaning, rodent control, pest control and sanitation services in civil, highway (without closing to traffic), industrial, hospital, telephone and computer equipment environments
    • Conciergerie, switchboard and porterage
    • School auxiliary operations
    • Minor maintenance and groundskeeping
    • Brokering and trading in waste disposal without holding the waste itself
    • Collection and transportation of non-hazardous special waste.
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    Merit Award

    Awarded to Miorelli Service S.p.A for putting in place an Integrated Management System (IMS) for Occupation Health & Safety, Environment and Quality.

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  • Environment

    UNI EN ISO 14001

    It is an international standard applicable on a voluntary basis by any type of Organization, that specifies the requirements for an environmental management system.

    Miorelli Service S.p.A. has obtained Certification for the following activities:

    • Planning and provision of cleaning, rodent control, pest control and sanitation services in civil, highway (without closing to traffic), industrial, hospital, transport vehicles and railway rolling stock, telephone and computer equipment environments
    • Conciergerie, switchboard and school auxiliary operations, indoor and outdoor porterage with manual and mechanical load handling
    • Minor maintenance and groundskeeping
    • Brokering and trading in waste disposal without holding the waste itself
    • Collection and transportation of non-hazardous special waste.
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    EMAS Certification

    The Community Eco-Management and Audit Scheme (EMAS) can be joined voluntarily by companies and organizations that wish to engage in assessing and improving their environmental performance.

    Miorelli Service S.p.A. has obtained Certification for having adopted an environmental management system in accordance with the EMAS Regulation for the purpose of implementing continuous improvement of its environmental performance and publishing an environmental statement. The environmental management system has been verified and the environmental statement has been validated by an accredited environmental verifier.

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    Certification Ecolabel

    It is a European brand used to certify the reduced environmental impact of products or services offered by companies. Miorelli Service S.p.A. has obtained the Certification for the product group “Indoor Cleaning Services”.

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    EcoVadis Rating

    The EcoVadis Sustainability Rating aims to improve companies’ environmental and social practices by leveraging the influence of global logistics chains.

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    ISO 14067 Carbon Footprint

    Miorelli Service has obtained ISO 14067:2018 CFP SYSTEMATIC APPROACH certification for its service’s Carbon Footprint Management System.

    The scope of the CFP with systematic approach developed by Miorelli Service refers to cleaning services in the civil sector as defined by the PCR of reference PROFESSIONAL CLEANING SERVICES FOR BUILDINGS version 3.0.1, 2011:03 – UN CPC 853.

    As a result, the Company was once again able to demonstrate its commitment to reducing the impact of its daily activities on the environment with carbon footprint analysis, meeting the ISO 14067 development standard. Thanks to this important recognition, Miorelli Service Spa is able to release to its Customers the quantification of the CO2 emissions of its cleaning services. This information is fundamental with a view to continuously improving and enhancing the climate strategies and environmental policies of its clients.

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  • Health & Safety

    UNI ISO 45001

    ISO 45001 is applicable to any organization that wishes to create, implement and maintain a management system to improve health and safety at the workplace, eliminate hazards and minimize OHS risks.

    Miorelli Service S.p.A. has obtained Certification for the following activities:

    • Planning and provision of cleaning, rodent control, pest control and sanitation services in civil, highway (without closing to traffic), industrial, hospital, transport vehicles and railway rolling stock, telephone and computer equipment environments
    • Conciergerie, switchboard and school auxiliary operations
    • Indoor and outdoor porterage with manual and mechanical load handling
    • Minor maintenance and groundskeeping
    • Brokering and trading in waste disposal without holding the waste itself
    • Collection and transportation of non-hazardous special waste.
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    Certification of the Health & Safety Model

    Miorelli Service S.p.A. was able to have its Occupational Health and Safety Management System (SGSL) certified by EBAFoS as the model adopted is in compliance with the UNI INAIL guidelines.

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    ISO/IEC 27001

    ISO/IEC 27001:2017 defines the requirements for an Information Security Management System and is designed to ensure the selection of appropriate and proportionate security controls.

    In this way one can protect information and give confidence to stakeholders and especially to customers.

    Miorelli Service S.p.A. has obtained Certification for the following activities (EA: 33):

    • Management of the information system supporting the data and relating processes for the provision of cleaning, rodent control, pest control and sanitation services in civil, highway (without closing to traffic), industrial, hospital, transport vehicles and railway rolling stock, telephone and computer equipment environments
    • Conciergerie, switchboard and school auxiliary operations
    • Indoor and outdoor porterage with manual and mechanical load handling
    • Minor maintenance and groundskeeping
    • Brokering and trading in waste disposal without holding the waste itself
    • Collection and transportation of non-hazardous special waste.
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  • Ethics

    SA8000

    The international standard SA8000 is a management model that aims to value and protect all personnel working for the organizations that adopt it.

    Miorelli Service S.p.A. has obtained Certification for the following activities:

    • Planning and provision of cleaning, rodent control, pest control and sanitation services in civil, highway (without closing to traffic), industrial, hospital, transport vehicles and railway rolling stock, telephone and computer equipment environments
    • Conciergerie, switchboard and school auxiliary operations, indoor and outdoor porterage with manual and mechanical load handling
    • Minor maintenance and groundskeeping
    • Brokering and trading in waste disposal without holding the waste itself
    • Collection and transportation of non-hazardous special waste.
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    Family Audit

    The Family Audit standard is a management and human resources management tool available to public and private organizations that, on a voluntary basis, wish to certify their commitment to adopting measures for promoting work-life balance commitments for their employees.

    Miorelli Service’s operational proposal is linked to the value elements with a focus on work shift management and work-life balance, extensive hour flexibility – especially for parents with underaged, disabled or dependent children – consistent with needs and proper service performance. In addition to this, Miorelli has made available other services such as an hours solidarity bank, income support and in-company training internships for newly graduated children of employees.

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    ISO 30415 – Diversity & Inclusion

    Miorelli Service has obtained ISO 30415:2021 Diversity & Inclusion certification, a reference that supports organizations in integrating into their management systems the principles of recognizing and appreciating diversity in the work environment, (gender, race, disability, culture, etc.), fostering inclusion and ensuring that all functions are more oriented towards valuing resources.

    This commitment is further proof that the organizational approach we take is strongly oriented towards promoting an inclusive environment and the attention we pay to people and to their well-being is a primary value for us, confirming our commitment to social responsibility.

     

    The audit examined:

    • the prerequisites identified by the standard in order to demonstrate ongoing commitment to diversity and inclusion
    • the responsibilities entrusted within the organization
    • the approach to valuing diversity and promoting the development of an inclusive workplace
    • identification of Diversity & Inclusion goals, opportunities and risks, actions, measures, results and impacts.

     

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    PDR 125:2022 – Gender Equality

    Within the framework of interventions to promote fundamental rights and freedoms, particular attention has been paid in recent years to interventions supporting the principle of gender equality in all its forms and activities.

    In response to the need to identify concrete actions for the achievement of useful objectives to strengthen the opportunities and to enhance the skills of female workers within its workforce and organizational processes, Miorelli Service has decided to undertake the certification process according to the practice of reference PDR 125:2022 in order to promote gender equality and avoid any form of discrimination.

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  • Pest Control

    UNI EN 16636

    It is the European standard also implemented in Italy and that defines the requirements for pest management and control and the skills that must be possessed by professional service providers in order to protect public health, property and the environment.

    Miorelli Service S.p.A. has obtained Certification for the pest management system.

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  • Authorizations

    National Association for Environmental Management

    Miorelli Service Spa a socio unico (single-member company) is registered with the Albo Nazionale Gestori Ambientali in the following categories and with the following authorizations:

    • Cat. 2 bis: initial producers of non-hazardous waste performing collection and transportation of their own waste – Registration No. TN00737 of 20/10/2011;
    • Cat. 4: collection and transportation of special non-hazardous waste – Registration No. TN00737 of 27/07/2017;
    • Cat. 8f: brokerage and trade of waste without holding the waste itself – Registration No. TN00737 of 01/06/2016.

    Since 25 February 2013 Miorelli Service Spa is also licensed to practice as a road haulage carrier for third parties, with registration number in the Register of the Province of Trento No. TN2054694G.

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