Conciergerie, security and reception

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We carry out activities related to the management of visitor information and reception points in both public and private facilities, as well as specific services related to emergency management and security in various environmental settings. Among the activities we perform in this area are:

  • Custodial and concierge guarding of entrances
  • Information and reception of guests and visitors
  • Keeping of entry and exit records
  • Technology to support access management and verification through the use of Apps and mobile devices
  • Handling of mail and parcel pickup and delivery
  • Supervision of the telephone switchboard
  • Activation and control of security systems and application of proper procedures in case of emergency.

In the case of special events, openings, private parties, Miorelli provides services for gate and parking management, planning of loading and unloading of goods, security (unarmed) and control. Services are carried out by qualified personnel with flexible schedules tailored to the specific needs of our clients.

  • Offices
  • Industry
  • Transport and infrastructure
  • Banking and insurance
  • Retail and large-scale distribution
  • Culture and entertainment
  • Sanitation

Offices

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Offices feature close sharing among people in closed-in spaces. The more care given to these environments, the better the quality of life of those who spend their time there. Following the Covid-19 emergency and with the subsequent return of people to offices, more attention has also been given to sanitizing these spaces.

The planned activities range from the most ordinary to tailor-made solutions for each space, customized according to the situation at hand, such as security points, maintenance of outdoor greenery, monitoring through mobile devices, use of eco-friendly equipment and products, all integrated into unique solutions, fully managed by our experts at Miorelli.

Industry

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Industrial sheds and factories consisting of production areas and very large spaces leave room for the intervention of our teams of specialised operators who can act promptly with appropriate equipment in the most complex situations, both inside and outside the buildings.

Transport and infrastructure

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At Miorelli we have gained a great deal of experience in this area, with vertical experience in the needs and requirements of the transportation sector, especially rail. Planning and organization are two factors that make the difference here and allow us to remain flexible while guaranteeing service, despite the rather complex environment. Even in these situations we deploy our specialized teams and our most advanced technology to support our operators in promptly meeting the challenges. We also give travelers the opportunity to evaluate the quality of our service with constant customer satisfaction reviews.

Banking and insurance

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Banks and insurance companies are busy spaces where the standards required are high and the services guaranteed must be efficient.

At Miorelli we know this and, especially after the Covid-19 emergency that saw us involved at the forefront in dealing with and managing the sanitation of work environments, we have gained adequate experience in coping with this type of context in the most appropriate way. Our task is to ensure sanitized environments where people can feel protected and safeguarded, whether they be employees or customers.

Retail and large-scale distribution

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The retail and large-scale distribution sector requires high quality standards that are to be provided via efficient services tailored to the needs of each customer. This is the key to our delivering a service in line with the needs of these environments.

All this is supported by an excellent organization that allows us to work in tune with the staff by scheduling management, reducing interactions, optimizing and improving costs and continuing to ensure the quality of Miorelli.

Culture and entertainment

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Maintaining and caring for the spaces representing our culture is an honor for all of us at Miorelli. We have carefully selected staff both for the “cleaning” aspects and to manage the information and reception points inside these cultural and performing arts buildings with specifically trained and technologically supported operators.

Sanitation

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In healthcare contexts, ensuring clean environments is a necessity and an absolute value that allows for the smooth running of activities, making sure to contribute to the healthiness of spaces so as to safeguard the health of operators and patients alike.

This sector requires high quality standards and prompt action. We are also present with security points because we are aware of the importance of risk prevention, especially following the Covid-19 emergency.

References

The widespread presence of Miorelli Service's active work sites throughout Italy.

-G1A4497-G1A4497
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ENI - HSE & Sustainability Award 2022

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